Ib qhov chaw, peb lub ntsiab lus Cov ntaub ntawv zais ntawm lub txaj

'Ib qhov chaw' hais txog cov neeg siv khoom siv; 'peb lub ntsiab lus' hais txog kev muab cov neeg siv khoom nrog cov khoom lag luam zoo, cov kev pabcuam tshaj lij thiab cov txiaj ntsig raug. Peb qhov saum toj no yog tag nrho nyob ib ncig ntawm 'cov neeg siv khoom'. Yuav ua li cas ntes cov neeg siv khoom? Yuav ua li cas kom cov neeg siv khoom nkag mus rau hauv lub khw los ua cov neeg siv khoom ntawm lub khw no? Tom qab ntawd peb lub ntsiab lus tseem ceeb yuav zoo heev rau koj los teb.

Txhawm rau pab cov neeg siv khoom, peb yuav tsum nkag siab txog peb qhov teeb meem tseem ceeb ntawm 'consumer-centric'.

Ua ntej tshaj plaws, peb yuav tsum muab cov neeg siv khoom nrog cov khoom lag luam zoo. Kev tsim tus kheej tsim nyog qhia txog cov khoom siv yooj yim thiab cov khoom lag luam, thiab txuas ntxiv txhim kho cov khoom lag luam hauv cov qauv qauv, nthuav tawm cov khoom lag luam, thiab txhawb cov khoom lag luam ntau yam. Cov kev faib tawm yuav tsum tau ua tib zoo kawm cov neeg siv khoom xav tau, tsim cov yam ntxwv ntawm cov khw muag khoom, cov qauv sib txawv, thiab nruj me ntsis xaiv cov khoom lag luam zoo uas cov neeg siv khoom nyiam raws li hom qauv. Nws yog ib qho tsim nyog sau cia tias kev xaiv hom yog qhov yooj yim faib raws li cov qauv ntawm '8.11', uas yog, cov hom lag luam uas ua rau cov neeg caij tsheb khiav thiab cov peev nyiaj ntws mus rau 80%, cov hom lag luam uas muaj ntau tus account rau 10%, thiab cov hom lag luam uas ua rau cov nyiaj tau los tag nrho rau 10%.

Qhov thib ob, nws yog muab cov neeg siv khoom nrog cov kev pabcuam tshaj lij. Nyob rau hauv cov nqe lus ntawm cov duab, cov duab ntawm lub khw yuav tsum txaus nyiam, thiab kev kho kom zoo nkauj sab hauv, cov khoom tsim thiab cov khoom yuav tsum tau txhim kho los ntawm cov khoom siv thiab cov khoom ua kom pom zoo kom nws dazzling thiab huv si. Txhim khu kev lag luam ntawm cov neeg siv khoom, tsim ntau yam kev sim, ua kom cov khoom siv tau zoo, thiab ntxiv dag zog rau kev tshaj lij.

Thaum kawg, ib lub ntsiab lus yog qhov tseeb qhov tseem ceeb-kev koom tes thiab yeej-yeej. Los ntawm qhov kev ua si nyob rau hauv lub sij hawm loj hlob, nws tau hloov mus rau hauv kev ncaj ncees thiab kev sib koom tes ntawm kev koom tes nrog cov npe nrov npe. Cov kev faib tawm ua raws li thawj lub hauv paus ntsiab lus ntawm kev tsom mus rau kev koom tes, tsom mus rau kev txaus siab rau cov neeg siv khoom, nrhiav kev koom tes nrog cov khoom lag luam sab saud, thiab teeb tsa cov nqi luv nqi sib txawv (xws li 5%-40%) raws li qib ntawm cov khoom lag luam. Tsim tus nqi siab tshaj plaws rau cov neeg siv khoom. Tsis tas li ntawd, kev txhawb nqa thiab cov ntsiab lus txhawb nqa yuav tsum tau tsim los ntawm cov tswv yim lag luam kom ua kom muaj txiaj ntsig zoo ntawm txhua lub npe thiab muab kev pabcuam yooj yim thiab muaj txiaj ntsig zoo rau cov lag luam tawm tswv yim.

Rov qab mus rau qhov teeb meem ntawm cov khw hauv txaj, peb yuav tsum tau xyuam xim rau lub ntsiab ntawm kev ua haujlwm thiab ua tus neeg siv khoom. Es tsis txhob xaiv lub hom phiaj raws li cov txiaj ntsig siab tag nrho, thiab tsis thawb cov neeg siv khoom rau cov khoom uas lawv tsis nyiam, tab sis kom ua tau raws li cov neeg siv khoom xav tau thiab tsim kom muaj kev paub txog cov neeg siv khoom thawj zaug. Tsis txhob ua si ua si nrog cov neeg tsim khoom lag luam, tab sis koom tes nrog lawv los tsim tus nqi siab tshaj plaws rau cov neeg siv khoom