Travel to buy back the high prices & other residents suspect spring mattress 3 without & throughout; product

Changsha evening news media reporters all high at the end of July, yan-hong deng intern resident liu and friends to visit to the Philippines a week. Close to the end of the tour, the guide took them into a local shopping stores, under the guide highly recommend liu spent 7954 yuan buying a latex spring mattress. Recently, liu after receiving this spring mattress, found a pungent smell spring mattress, suppliers and does not provide quality certification, such as logistics single information. Liu doubt this spring mattress is '3 without' product, and to travel to lodge a refund application. 'See in WeChat group claiming to be' hunan enjoys in the international travel agency co. , LTD. 'staff of tourism information, after she and a friend to the group. After registration, liu and his friend signed the travel contract way with each other through the network. After the signing of the contract, they noticed that with them not to sign the contract in hunan enjoys in the international travel agency co. , LTD. , but the universal (CITS Beijing) International travel service co. , LTD. Shanghai branch. July 25 to 30, liu and his friend in the Philippines visited a group for a week. Return trip, the tour guide to bring them to two shopping shops. In one of the shopping store, buy in the store highly recommend tourists to buy locally produced latex spring mattress. Therefore, liu spent 7954 yuan to buy a piece of latex spring mattress, the store was offering four latex pillows. Until recently, liu received goods. That evening, liu USES one of the latex pillows, found on the pillow has a pungent smell. The next day, the friend to her home to play, smell the smell after feel very uncomfortable, also asked her 'where to buy pillows, what great taste? Before listen again, after 'liu in a tuxedo visitors WeChat complained that this pillow is very uncomfortable. She also found that spring mattress without qc report, factory information, such as the supplier also did not provide logistics information. Liu doubt this spring mattress is a '3 without' product, 'even in the domestic production of domestic delivery'. Therefore, liu to the travel agency return, requiring suppliers to a full refund. Response of tourists don't provide the test report will not refund liu offered the return to the travel agency, refused by the travel agency. The quality problem of the travel agency said liu fears that, mouth says, there is no evidence. In liu's insistence, the travel agency staff proposal: suppliers and lau's step back and assume their respective part of cost, expenses shall be borne by liu 30%, the remaining 70% back to liu, the proposal was refused by liu. According to liu's appeal, on August 14, the reporter interviewed CITS (global Beijing) International travel service co. , LTD. Shanghai branch wang related staff. Wang told reporters, the tourist shopping is voluntary, if wang want a full refund, you must provide professional inspection report, prove the quality problems do exist in the spring mattress, 'if you can't provide evidence, suppliers can also Sue her for defamation. 'For visitors to reflect the spring mattress without quality certification, manufacturers and logistics information such as single, wang explained that manufacturers offer information latex pillow, the pillow and the material of spring mattress is the same. But liu don't agree with the pillow ok no problem is equivalent to the spring mattress, 'do you have any questions and pillow is hard to say. In addition, liu et al. It is through the hunan enjoys in the international travel agency co. , LTD. , newspaper group, why is the last and universal (CITS Beijing) International travel service co. , LTD. , Shanghai branch to sign the contract? In response, wang explained that hunan enjoys in the international travel agency co. , LTD. , similar to the travel agency, it itself does not have qualification of tour, but can introduce tourists to other travel agency. The reporter learns from city text brigade, NHK, hunan enjoys in the international travel agency co. , LTD. , as early as January has been cancelled. So, who are still in the name of the company on the Internet to tourism information release is what person? Reporter survey found that these people are called enjoy swimming talent, pay a fee to become enjoy swimming talent, can be recommended to the people around tourist route, and then get some reward; In addition, enjoy swimming talent can also recruit others become enjoy swimming talent, through the way of pull head. Investigate complaints similar to changsha, there have been several reporters through public service hotline 12345 queries found that similar to liu such complaints too much has happened in changsha. These complaints, tourist experience similar to liu, are cheap to travel to southeast Asia, General is Vietnam and the Philippines) , and then by the tour guide to shopping stores, buying latex spring mattress. The personage inside course of study reminds, some travel often traveled in doping shopping trip, and these expensive items is difficult to guarantee quality. People should be careful to identify when travel shopping, if found cheated should retain good evidence that complain to the tourism sector, safeguard their legitimate rights and interests. One of the 'pit' series of tourism