On February 28, newspaper A05 edition to the old man tens of thousands of yuan to buy spring mattress into decoration ', reported the jinan 69 - year - old zhao yong,
Not his real name)
On March 3, 2016 to spend 16980 yuan to buy a physical therapy spring mattress, in use after three months, not only waist painful disease did not improve, instead of the whole body is full of herpes.
At Spring Festival gala after sell spring mattress sketch, ge you show Zhao Yongcai realized cheated.
And when he wanted to rights, but found to sell him the spring mattress welcome Ann life hall has been closed.
Happily, the event is a new progress, March 2, involved related staff came to zhao yong spring mattress manufacturer home, moved therapy has become the ornament of tens of thousands of yuan spring mattress, and refund the 8000 yuan.
'Morning, welcome Ann life hall in jinan a staff to contact with me, say to want to negotiate with me spring mattress.
'On March 1, the son of zhao yong xiao zhao feedback the latest progress to the reporter,' spring mattress manufacturer has been contacted me and negotiate face to face, the result of the negotiation is to get rid of the other party will be in 1 months spring mattress.
'The reporter dials again welcome Ann's official customer service telephone.
When it comes to the effect of spring mattress, the customer service staff said spring mattress for many diseases with ease and improve the role of, and not the actual treatment effect.
Welcome around the Ann)
Life pavilion is a self-employed, probably because of training does not reach the designated position, there are exaggerated propaganda.
'The customer service staff, said the company to welcome Ann life hall in strict accordance with the requirements stated product efficacy, if customer feedback problems exaggerated propaganda, in the case of evidence, they will demand welcome Ann life hall for rectification.
For zhao yong on herpes, the customer service staff said this kind of skin disease is not necessarily caused by the spring mattress, they need to further verify the information, how to solve it is not clear.
'They gave me back 8000 dollars.
'On March 2, in the afternoon, xiao zhao told reporters that he first the result of the negotiation of the spring mattress factory workers are not satisfied, because oral promise is, he is very sure he contacted the reporter.
Let xiao zhao didn't expect that in reporter dials welcome Ann's customer service call, the refund return things are well solved.
'March 1 in the afternoon, they say it will move the spring mattress, also give me 5000 dollars back, the rest of the March 2, 3000 dollars is that they are moving the spring mattress to retreat.
'Xiao zhao said, also use for several years, after all, spring mattress, considering the factors of depreciation, he ask for the refund of 8000 yuan, now a refund return problem solved, he very grateful to the reporter's help.
, qilu evening news reporter Cheng Lingrun interns Yan Linghui JiLuYi point),