Said Chen requests for help, she moved to a new house, last year to buy a new bed and spring mattress, but now because of this piece of spring mattress, she was very angry, and even feel innocence has been destroyed.
Last August, a household square store in hangzhou, Chen bought a latex spring mattress.
She said, if it's not spring mattress sleep uncomfortable, she wouldn't pull open spring mattress zipper, also won't find, she always thought that the latex, was actually a sponge.
Originally little Chen shop to buy spring mattress, it is the recommendation of a friend.
The owner Mr. Liu said, for this reason, he also is there any discount on the price, there were a total of more than 5000 bed and spring mattress, Chen said the boss regular slaughter, saying: 'li mou to sleep in your house.
Heard that li mou to sleep in your house.
I asked him, because he is my friend, you can ask li mou to come here.
Li mou said in your sleep in this bed is very comfortable.
'Both sides because of this piece of bed a comfortable sleep, noisy up.
Who is li mou?
Saying: 'li mou is her little sister's boyfriend, was introduced to me.
He said, I ask him, he sleeps in her house, he says.
'Liu said he could swear, li mou says this, Chen said, she can swear poison, li mou can not say so.
Reporters that the matter has nothing to do with Chen to apply for the certificate, but Chen, said liu now has destroyed her reputation, it must be clear.
The scene, saying dialed the telephone of li mou some.
Last year, saying: 'you're not your girlfriend's best friend, introduced me to buy this spring mattress, then she told me this thing, that is to say, the bed is very uncomfortable, very ache, and then you told me last year, also told me that you sleep in her house, said the bed is very comfortable to' li mou: 'I didn't say, I mean I in her home, I didn't say I sleep in her house.
'Having said that, we can think it over.
After all, we today is to solve the problem of spring mattress, also want to know the spring mattress, Chen was how a latex is a sponge.
Both sides hold different views, but any one party cannot take out any evidence.
Reporters found that the main cause of this problem, is the scene without physical display, the original appearance of the spring mattress, can only be seen by merchants providing pamphlets.
Chen liu refused a refund request, said liu, the upper deck of the sponge can be updated, shelf life can be extended for a year.
Be replaced if there is any problem, sponge, until satisfied with Chen.
Xiao Chen, however, are not satisfied with the result of the treatment.
The two sides deadlocked again.
Since then, the home office staff of the square.
Reporter pointed out that Chen and xiao liu is controversial, because liu stores selling is not the display of goods, this led to the understanding of customers and merchants of the deviation between the verbal description.
What do you think the dispute?