Woman more than 20000 to buy spring mattress, with a period of time the body uncomfortable, merchants, jay Chou and takeaway: better and better living standards, the demand for don't care about before is excellence, like good spring mattress is also very important, recently, in hangzhou, a woman found a reporter, said she spent 20000 yuan to buy a piece of the United States imported spring mattress, use after a period of time feel very uncomfortable, so find businessman return but it was rejected, so reporters are needed to help themselves.
Looking for reporters to help woman surnamed fang, January 15, in hangzhou, a furniture store, bought a piece of the United States imported lace spring mattress, value 20000 yuan, the salesman said to her, the spring mattress sleep up have the feeling of 'in the cloud' and even jay Chou in the spring mattress, fang a listen to this good, also with jay Chou so not much want to buy.
Because she was decorating bridal chamber, on February 23, so wait to begin to use, can be used after a period of time, the woman did not experience the salesman said so well, spring mattress was very hard, every day morning, feel the body is very uncomfortable, so he found the store demand a refund, but it was rejected, the shop said can add money in a more expensive, and said this time guarantee to make her feel like a cloud '' see each other so assured, ms fang decided to believe each other again, has added 5800 yuan, spring mattress home to sleep for a few days, however, still sleep very uncomfortable, completely disappointed fang contact vendors want to return for many times, but it was rejected, under the condition of no way to find the journalists, so the reporter asked to go to the store with her.
Their reception is the store manager, the manager told reporters that imported from spring mattress, in the absence of quality problems is not able to return to the store has already done a transfer to ms fang, and oneself also tried on the spring mattress, did not find any problem, but the party, argues ms on the interview in a few minutes and the effect of lying on a few hours at home can be the same?
Two bickering, then the party manager, says ms well in the store to buy that piece of the sample of the spring mattress, can let her try on lying, lying on fang then think, a lot of soft spring mattress sample than home, why the two spring mattress soft hard is not the same situation, the manager said that it is absolutely impossible, to be fair, reporters after fang agrees, both managers to fang home site view.
He left ahead of ms let party managers and journalists in spring mattress samples and try to lie a remember this feeling!
Arrived home after the party manager lie beneath the women were after buying that piece of spring mattress, said that sample and store the spring mattress is no different, but the woman still think spring mattress store sample softer, looking at each other independent, reporter also go up and have a try, after try do feel the lady of the house of some spring mattress is hard, but the manager think this is just a kind of human senses, sensory cannot as the reason for return.
Party manager gave a suggestion, later if fang think spring mattress store sample is good, can undertake changing, they are responsible for cleaning, and then send to fang bed signed a value 1800 yuan, but the refusal to ms, is hoping to return spring mattress, appropriate deduct some money can also, but the manager said, if you do, want compensation money is by no means a penny, tens of thousands of dollars is sure will.
At present the two sides also in the negotiations!
Merchants, from the point of the matter, not too much of an issue, the quality is no problem, really can not return, that is imported products, but from the way of the world, the woman spent so much money, not a very good experience, merchants also want to better understand and solve, still hope the two sides finally agreed to the same.
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