This year's April 9, Ms. Li group opened a 5 days trip to Vietnam da nang, and at the time of visit, bought a 9980 yuan worth of natural latex spring mattress suits.
But she didn't expect that this latex spring mattress is not natural, not only may even still a knockoff.
To buy their own latex spring mattress after suspicious, Ms. Li to surf the Internet query, this just found that oneself buy is not Vietnam natural latex products.
So, the information that the Internet query can understand, Ms. Li at the beginning how could cost 9980 yuan to buy?
So Mrs Lee couldn't help a serial of marketing, purchased the natural latex products, but buy it easy, now want to refund is not so easy.
, 'said ms li, now the time of the tour guide, let her to find travel agency consultation travel agency let her find manufacturer, should be in each other.
Then help women with ms li came to her newspaper group's travel agencies in April.
Staff said that have been in communication with the factory, but Ms. Lee said, manufacturers have promised by the travel agency payment refund.
Then, Ms. Li dialed the telephone of the manufacturer, factory agreed to Ms. Li a refund, and docking and travel agency staff.
Then, the manager of the travel agency also arrived at the scene.
In the end things got satisfactory solution.
Consumer is when you travel, often will encounter all sorts of shopping 'routine', shopping is very important to stay rational.
If, however, once encountered similar situation and ms li, what rights for yourself?
Lawyer said: in the process, the travel agency is to assume corresponding responsibility.
First overseas tour, travel agencies to bring tourists shopping, guide shopping, if the goods appear problem, the travel agency has the responsibility to communicate return, even need to be paid back.
In addition, the travel agency for control of shopping products, if there are instructions in the tourism contract, the travel agency is to bear the corresponding liability for breach of contract.
Press camera │ │ a surname crescent Tom tam editor │ ark coordinating editor │ TuLi competent │ Yi Xin editor │ ming-jun liu beware!
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T thank you for taking the time to read this Wen Dian 'watching', let more people know ~]
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