◤ it spend seventeen thousand to buy physiotherapy spring-mattress return at last.
Chief reporter Cheng Lingrun perturbation bring the newspaper reported.
- chief correspondent Cheng Lingrun interns Yan Linghui life daily news on February 28, on March 3, newspaper 02 version to the version of jinan Spring Festival gala spring mattress seventeen thousand bought into the decoration ', reported the jinan 69 - year - old zhao yong,
Not his real name)
Spend 16980 yuan to buy a physical therapy spring mattress, slept for three months, leg pain problems not only didn't cure all the herpes instead.
On March 2, spring mattress factory staff came to zhao yong home, moved the decoration has become a physical therapy spring mattress, and out of 8000 yuan.
Manufacturers sent someone to negotiate with consumers 'this morning, welcome Ann in jinan a staff to contact with me, say to want to negotiate with me spring mattress.
'On March 1, zhao yong told reporters in feedback about the new progress of spring mattress, manufacturers sent people negotiate face to face with him, will get rid of spring mattress in a month, but on condition that he can't find the media to report.
Daily life staff phone call spring mattress manufacturer for many times, but always can't get through.
To verify spring mattress factory workers put forward the solving measures, daily life again call welcome Ann official customer service phone, customer service said they are investigating zhao yong of spring mattress, not heard 'within a month to get rid of spring mattress' and the 'cannot contact media to report'.
When it comes to the effect of spring mattress, the customer service staff said spring mattress for many disease with ease and improve function, and no real therapeutic effect.
'Welcome around the life hall is self-employed, probably because of training does not reach the designated position, there are exaggerated propaganda.
'The customer service staff, said the company to welcome Ann life hall in strict accordance with the requirements stated product efficacy, if customer feedback the problem exaggerated propaganda, in the case of evidence, they will demand welcome Ann life hall for rectification.
For zhao yong on herpes, the customer service staff, said this kind of skin disease is not necessarily caused by the spring mattress, they need to further verify the information, how to solve it is not clear.
Factory two times out of 8000 yuan 'they give me the money back, out of 8000 dollars.
'On March 2, in the afternoon, xiao zhao linked to daily life, the son of zhao yong, he first the result of the negotiation of the spring mattress factory workers are not satisfied, and is a verbal commitment, his heart is very sure, contact the reporter.
Let he didn't expect that reporter dials welcome customer service phone later, Ann refund return things so well solved.
'March 1 in the afternoon, they said tomorrow will give me move the spring mattress, back to give me 5000 dollars, the remaining 3000 dollars is March 2, after they moved back in the spring mattress.
'Xiao zhao said, after all, spring mattress is also used for several years, considering the depreciation, a refund of 8000 yuan, now the problem is solved, he very grateful to the reporter's help.
Daily reporter learned that, at the same time, the life also have been discharged from hospital patients with cerebral infarction of zhao yong, is now in the home.
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