Language

CUSTOMER SERVICE

HOME > CUSTOMER SERVICE

CUSTOMER SERVICE

Synwin have been working with the international well-known mattress brands about the mattress, especially for spring mattress components for many years, we have professional teams provide you fast service, nice quality and professional guidance. Read and follow below quick details to help you solve questions quickly. 

READ MORE

CUSTOMER SERVICE

Synwin have been working with the international well-known mattress brands about the mattress, especially for spring mattress components for many years, we have professional teams provide you fast service, nice quality and professional guidance. Read and follow below quick details to help you solve questions quickly. 

  • 1 — Are you a factory or trading company?
    We are big factory, manufacturing area around 80000sqm.

    2 — Where is your factory located? How can I visit?
    Synwin is located in Foshan city, near Guangzhou, only 30minutes far away from Baiyun international airport by car.

    3 —How can I get some samples?
    After you confirm our offer and send us the sample charge, we will finish the sample within 10 days.We can also send the sample to you with your account.

    4 — How about the sample time and sample fee?
    Within 10 days, you can send us the sample charge first, after we receive the order from you, we will return you back the sample charge.

  • 5—How can I check the process of samples?
    Before the mass production, we will make one sample for evaluation.During the production, our QC will check each production process, if we find the defective product,we will pick out and rework.

    6 — Can you help me make my own design？
    Yes,We can make the mattress according to your design.

    7—Can you add my logo on the product?
    Yes,We can offer you OEM service, but you need to offer us your trademark production license.

    8— How do I know what type of mattress is best for me?
    The keys to a good night's rest are proper spinal alignment and pressure point relief. In order to achieve both, the mattress and pillow have to work together. Our expert team will help you find your personalized sleeping solution, by evaluating pressure points, and finding the best way to help your muscles relax, for a better night's rest.

CERTIFICATE

Sino-US joint venture, ISO 9001

2008 approved factory. Standardized quality management system, guaranteeing stable mattress quality.

All of our mattress series can pass USA CFR1633 & CFR1632, BS7177 & BS 5852, EN951-1:2015, EN591-2:2015, with high quality mattress and strictly implementing ISO9001:2000 international quality standard.

BUYING GUIDES

Do you want your products be unique special and attractive? If you don’t want the normal hot products, we can customize your own spring mattress. After you send me your product size and structure design, we usually need about 15 days to make sample. Meanwhile,  To save your shipping costs, we can customized for small size sample,  which you can see what is it inside. We begin to manufacture after you confirming the samples quality. Synwin spring mattress factory focus on high end spring mattress customization with the commitment of creating one-stop services platform. We believed that innovation builds brand so we make innovative mattresses since our company is formed.

READ MORE
  • <p>Contact us</p>

    Contact us

  • <p>Place order<br></p>

    Place order

  • <p>Confirm PI<br></p>

    Confirm PI

  • <p>Start production<br></p>

    Start production

  • <p>Production schedule report<br></p>

    Production schedule report

  • <p>Shipping report<br></p>

    Shipping report

  • <p>Delivery<br></p>

    Delivery

  • <p>Order completed<br></p>

    Order completed

Free sample By 40HQ​​​​​​​

 Sample:Sample fee will be refund in the next order once place order of 40HQ.

READ MORE

Talk With Us Right Now, Maybe We Can Help!

Phone : +86-757-85519362 / +86-15813622036 / E-MAIL : mattress1@synwinchina.com

ADRESS : NO.39Xingye Road, Ganglian Industrial Zone, Lishui, Nanhai Distirct, Foshan, Guangdong, P.R.China

Dear, I will reply in 12 hours. All your message are protected!

Find us on alibaba: swmattress.en.alibaba.com

Send your inquiry

Choose a different language
╳
English English 繁體中文 繁體中文 简体中文 简体中文 русский русский Português Português 한국어 한국어 日本語 日本語 italiano italiano français français Español Español Deutsch Deutsch العربية العربية Afrikaans Afrikaans አማርኛ አማርኛ Azərbaycan Azərbaycan Беларуская Беларуская български български বাংলা বাংলা Bosanski Bosanski Català Català Sugbuanon Sugbuanon Corsu Corsu čeština čeština Cymraeg Cymraeg dansk dansk Ελληνικά Ελληνικά Esperanto Esperanto Eesti Eesti Euskara Euskara فارسی فارسی Suomi Suomi Frysk Frysk Gaeilgenah Gaeilgenah Gàidhlig Gàidhlig Galego Galego ગુજરાતી ગુજરાતી Hausa Hausa Ōlelo Hawaiʻi Ōlelo Hawaiʻi हिन्दी हिन्दी Hmong Hmong Hrvatski Hrvatski Kreyòl ayisyen Kreyòl ayisyen Magyar Magyar հայերեն հայերեն bahasa Indonesia bahasa Indonesia Igbo Igbo Íslenska Íslenska עִברִית עִברִית Basa Jawa Basa Jawa ქართველი ქართველი Қазақ Тілі Қазақ Тілі ខ្មែរ ខ្មែរ ಕನ್ನಡ ಕನ್ನಡ Kurdî (Kurmancî) Kurdî (Kurmancî) Кыргызча Кыргызча Latin Latin Lëtzebuergesch Lëtzebuergesch ລາວ ລາວ lietuvių lietuvių latviešu valoda‎ latviešu valoda‎ Malagasy Malagasy Maori Maori Македонски Македонски മലയാളം മലയാളം Монгол Монгол मराठी मराठी Bahasa Melayu Bahasa Melayu Maltese Maltese ဗမာ ဗမာ नेपाली नेपाली Nederlands Nederlands norsk norsk Chicheŵa Chicheŵa ਪੰਜਾਬੀ ਪੰਜਾਬੀ Polski Polski پښتو پښتو Română Română سنڌي سنڌي සිංහල සිංහල Slovenčina Slovenčina Slovenščina Slovenščina Faasamoa Faasamoa Shona Shona Af Soomaali Af Soomaali Shqip Shqip Српски Српски Sesotho Sesotho Sundanese Sundanese svenska svenska Kiswahili Kiswahili தமிழ் தமிழ் తెలుగు తెలుగు Точики Точики ภาษาไทย ภาษาไทย Pilipino Pilipino Türkçe Türkçe Українська Українська اردو اردو O'zbek O'zbek Tiếng Việt Tiếng Việt Xhosa Xhosa יידיש יידיש èdè Yorùbá èdè Yorùbá Zulu Zulu
Current language：English
Send Your Inquiry
Send Inquiry Now